Returns
Returns
If the product does not meet your expectations, you have the option of returning it to us within the return period* of 30 days (except for beyounic GmbH license & Photo Kletties).
After receiving your return, you will be refunded using the same payment method that you used to pay for your order. Please note that a direct exchange is unfortunately not possible.
*This does not affect your statutory right of withdrawal. The details of the statutory right of withdrawal can be found under § 4 of our terms and conditions.
Right of withdrawal
In addition to its statutory rights, FOND OF grants you a voluntary return guarantee of 30 days from receipt of the goods, provided that they are complete and in the same condition as when received. You can also withdraw from the contract after expiry of the 14-day revocation period (see revocation instructions under § 4 of the General Terms and Conditions ) by returning the goods within 30 days of receipt (period begins on the day after receipt of goods) to
FOND OF GmbH - Retoure B2C c/o dadada GmbH Heinrich-Barth-Strasse 16 53881 Euskirchen
Timely dispatch is sufficient to meet the deadline. (2) Until the expiry of the deadline for the statutory right of withdrawal, only the statutory conditions listed there apply. (3) If you return goods in accordance with the voluntary return guarantee, we will refund the purchase price.